Museum Associate

About This Role

Working across all departments, the Museum Associate provides essential support for the museum's diverse needs, covering events, curatorial tasks, and receptionist duties. This position involves engaging with the public, assisting with various events, and performing administrative tasks. The role suits a flexible individual who can adapt to varying shifts and museum requirements.

Responsibilities

• Provide rotating coverage and support across museum departments, including events and visitor services as needed
• Assist with front desk duties, including greeting visitors, answering phones, and maintaining visitor and donor records
• Record financial transactions accurately and safeguard cash
• Open and close the museum store following established procedures
• Deliver outstanding customer service and act as a point of contact for Museum guests
• Process payments for event fees, program tickets, class registrations, memberships, and other transactions
• Assist with event planning, setup, execution, and breakdown for museum events and festivals, such as the Free Museum Day, Art, Beer, Wine Festival, and Fall Harvest Festival and rentals
• Support operational tasks, including maintaining supplies, coordinating logistics, and aiding in the smooth functioning of museum activities
• Contribute to administrative tasks and other responsibilities as assigned

Requirements

• High School diploma or equivalent required
• Strong customer service skills with the ability to engage visitors
• Excellent interpersonal and communication skills
• Basic reading, writing, and arithmetic skills required
• Microsoft Suite, and ability to learn new database or IT software
• Detail-oriented, able to work independently, with a professional attitude and appearance
• Strong organizational skills with the ability to set priorities and manage multiple tasks and projects
• Ability to handle cash accurately and securely
• Proficiency in using standard office equipment
• Ability to remain calm and professional under pressure, communicating with tact, courtesy, and respect
• Must pass a background check
• Ability to do one or more of the following throughout the day: stand, walk, sit, bend, reach above and below shoulder level, and lift/carry 50 lbs

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

About the Company

The Ella Sharp Museum, founded in 1965, offers programs, exhibits, and experiences preserving community history, advancing art appreciation and understanding, and connecting children with science. Its campus includes the Hadwin Center with exhibit galleries, program spaces, offices, and a museum store; the Merriman Sharp farmhouse, a one-room schoolhouse, a log cabin, two 19th-century barns, and other historic structures; and the Hurst Planetarium. The museum's mission focuses on honoring Ella Sharp’s legacy by creating engaging experiences that inspire curiosity, foster learning, and strengthen connections to the greater community.