About This Role
The Municipal Clerk provides exceptional customer service and clerical support across various departments within the Village of Robbins, working under the direction of the Village Clerk. This role involves handling payments, operating payment systems, maintaining confidential records, and addressing complaints and general inquiries.
Responsibilities
- Operate telephone system, taking messages, transferring calls, and providing information appropriately
- Promptly and politely greet visitors, handle inquiries, and direct visitors to the appropriate department as needed
- Perform clerical duties, such as typing, filings, computerization, and safekeeping of municipal documents
- Perform budgeting duties such as assisting in budget preparation, expenditures review, or budget administration
- Process payments in accordance with department policies
- Create and/or modify memos, ordinances, emails, and documents in accordance with department policies
- Interact with elected officials, managers, staff and customers in a professional, courteous, and efficient manner, responding to suggestions and guidance positively
- Perform other duties as assigned within the scope of the Municipal Clerk position
Requirements
- Strong written and oral communication skills (ability to read, write, and speak proper English; perform basic math skills)
- Ability to operate a variety of office equipment including computers, phones, cell phones, printers, postage system
- Strong organizational skills and attention to details
- Ability to input and retrieve data via computer
- Proficient in common computer applications (Word, Excel, PowerPoint, Email, and LoCis)
- Ability to adhere to work schedule, possess strong time management skills, and plan for work
- High school diploma or equivalent
- At least two years of related experience in customer service, retail, municipal, or banking
- Prolonged periods of sitting at a desk and/or working on a computer
- Ability to lift up to 25 pounds at times
- Ability to climb, crouch, push, pull, crawl, walk, stand, kneel, and lift as needed
Important Details
- Expected hours: 30.0 per week
- Work Location: In person