About the role
Role:
Multi-Store Supervisor responsible for overseeing daily operations across multiple stores, ensuring high customer service standards, and fostering a positive store culture.
Responsibilities
- Delegate tasks to team members and monitor store performance to meet operational and customer service goals.
- Mentor and motivate team members, providing performance feedback to support their development.
- Collaborate with staff to maintain smooth store operations and uphold company standards.
- Promote a positive, engaging environment by embodying performance standards.
- Deliver exceptional customer service focusing on customer satisfaction.
- Ensure safety and compliance with all regulatory standards.
- Travel locally to support nearby store operations as needed.
Qualifications & Skills
- Ability to multitask, perform physical activities, and lift up to 20 pounds regularly; assist with lifting up to 40 pounds with help.
- Must be at least 18 years old; supervisors in some regions may need to be 21 or older.
- Proven leadership or team collaboration experience.
- Prior food service experience preferred but not required.
- Willingness to commute up to 30 miles one way; mileage reimbursed beyond that distance.
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