About This Role
This part-time mover and customer service professional position involves delivering exceptional service while carefully handling customers' belongings and homes. It suits a reliable individual with a strong work ethic who is committed to teamwork and professionalism.
Responsibilities
- Greet customers professionally and maintain a positive, respectful attitude throughout each job
- Treat every customer with patience, courtesy, and care
- Communicate clearly with customers and team members
- Help make the moving process as smooth and stress-free as possible
- Represent Moving With Purpose in a way that builds trust, earns referrals, and strengthens our reputation
- Understand that every customer interaction is an opportunity to make a lasting impression
- Carefully wrap, carry, load, unload, and position furniture and household belongings
- Use moving blankets, shrink wrap, dollies, straps, and other equipment properly
- Protect floors, walls, doorways, furniture, and other property
- Follow company procedures for handling fragile, valuable, and oversized items
- Immediately report any damage, safety concerns, or customer issues to the crew leader
- Never hide mistakes or take shortcuts that put customer belongings at risk
- Work efficiently and stay productive throughout the job
- Follow directions, accept constructive feedback, and look for ways to help the team
- Take initiative instead of waiting to be told every next step
- Maintain a professional attitude, even during physically demanding or challenging jobs
- Work cooperatively with the crew and help teammates when needed
- Take pride in completing every job to the company’s standards
- Arrive on time and ready to work for every scheduled shift
- Communicate promptly if an emergency or unexpected issue may affect your attendance
- Provide as much advance notice as reasonably possible when unable to work a scheduled shift
- Maintain consistent attendance and dependable availability
- Be prepared to work early mornings, weekends, and varying schedules based on customer demand
- Follow scheduling and call-out procedures established by management
- Follow instructions from the crew leader and management
- Maintain respectful communication with coworkers, customers, and other professionals
- Wear appropriate work attire and maintain good personal hygiene
- Keep company trucks, equipment, and job sites clean and organized
- Use company equipment responsibly and report any problems
- Maintain a positive attitude and represent the company’s values on and off the job while working in a customer-facing role