About the role
Job Summary - Why you’ll love this position
Motor Vehicle Processing Assistant - Refunds (Temporary)
Part-Time Hourly Rate: $16.84
DOR VISION: To establish an environment that fosters confidence and trust by successfully utilizing technology, employing resources, and meeting customer needs.
HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION:
This is a part-time position between 15-40 hours a week that will be at least 3 months assisting our motor vehicle refunds team. You will work in a friendly environment processing receipts for scanning, keying applications into a tracker, pulling paperwork for voicemails, calls and emails amongst other small duties.
Responsibilities - What you’ll do
DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION:
- Reviewing the request for all required documentation and information required to process the transaction
- Finding and printing documents/receipts that were not included in the request
- Keying the customer information into a tracker for following the transaction through its different stages
- Sending the customer notification of what is needed if the request cannot be processed
- Responding to customer phone inquiries about their refund request
- Sorting the refund requests into types of refund
- Other tasks needed to assist the team through the processes
Qualifications - All you need for success
QUALIFICATIONS:
- Quick Learner
- Attention to Detail
- Dependable
- Must be at least 16 years of age
- Someone who can start immediately
Job Details - More reasons to love this position
Hourly Pay Rate: $16.84
Flexible Hours upon discussion
Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:
PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO:
The Missouri Department of Revenue Human Resources office at (573) 751-1291.
The State of Missouri is an equal opportunity employer.
The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.
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Questions, answered
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