About This Role
This role is for a leader in underwriting operations, managing staff and ensuring decisions support profitable growth, risk management, and compliance. The position involves overseeing complex underwriting decisions, portfolio performance, and underwriting strategy, while also acting as a subject matter expert in business planning and product development.
Responsibilities
- Lead, mentor, and develop underwriters and underwriting support staff
- Establish and maintain underwriting guidelines, procedures, and best practices
- Review and approve complex or high-value underwriting decisions within assigned authority limits
- Ensure consistent application of underwriting standards and organizational risk appetite
- Conduct quality assurance reviews and provide coaching to improve underwriting performance
- Evaluate complex risks and determine appropriate coverage, pricing, and terms
- Monitor portfolio profitability, loss ratios, retention, and growth metrics
- Identify emerging risks and recommend adjustments to underwriting strategies
- Analyze market conditions, trends, and competitive factors affecting portfolio performance
- Build and maintain relationships with brokers, agents, distribution partners, and key clients
- Participate in client meetings, renewal negotiations, and strategic account planning
- Collaborate with sales, claims, actuarial, legal, and compliance teams
- Drive process improvements to improve underwriting efficiency and service levels
- Monitor team productivity and workload distribution
- Develop and implement underwriting performance metrics and reporting tools
- Support underwriting technology initiatives and system enhancements
- Ensure compliance with regulatory requirements, company policies, and audit standards
- Contribute to underwriting strategy, product development, and market planning
- Prepare and present portfolio analyses, performance reports, and recommendations to senior leadership
- Participate in budgeting, forecasting, and business planning
- Lead special projects and strategic initiatives as assigned
- Directly supervise Closing Coordinator, Post Closing Coordinator, Loan Support Administrator, and Loan Processor
Requirements
- Bachelor’s degree in Business, Finance, Risk Management, Insurance, or a related field, or equivalent experience
- 8+ years of underwriting experience within the insurance industry
- 3+ years of leadership or people-management experience
- Demonstrated experience managing complex underwriting portfolios and achieving profitability goals
