About This Role
Mortgage Loan Officers at TowneBank Mortgage originate loans in compliance with company and regulatory policies, building lasting relationships with clients and the community. This role suits a dedicated professional who excels in a member-centric environment and is committed to professional and personal development.
Responsibilities
- Provide service to applicants and prospective customers seeking home loans, including interviewing, pre-qualification, and pre-approval
- Complete applications and gather supporting documentation
- Review and complete regulatory disclosures with customers
- Maintain existing and generate new sources of referral business
- Quote interest rates and secure pricing through the Secondary Marketing Department on behalf of the customer
- Collect required application fees
- Input application data into Loan Origination Software (LOS)
- Utilize automated underwriting systems (AUS) to obtain credit recommendations
- Communicate with customers, both internal and external, regarding the status of the loan and relay information to all interested parties
- Communicate with all parties in a professional and courteous manner
- Manage your pipeline of loans to verify accuracy of the current loan status
- Acknowledge and abide by TowneBank Mortgage Policies and Procedures
- Mentor other Loan Officers
- Relay to Senior Management any industry changes or trends that may be of interest to them
- Participate in TowneBank, TowneBank Mortgage, and area association events
- Actively participate in all aspects of Real Estate Office sales meetings and office functions (if in a joint venture)
- Prepare Mortgage Minutes for presentation at each sales meeting
- Provide ongoing training for real estate agents (lunch and learns)
- Work closely with the Broker/Sales Manager
- Attend Loan Officer Meetings
- Represent the bank with active participation in approved community outreach functions for the purpose of enhancing image and developing new business opportunities
- Adhere to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA)
- Perform other duties as assigned
Requirements
- Active NMLS#
- At least 1-year experience originating VA, FHA, Conventional, and VHDA loans
- Proven sales record based on closed loan production
- Currently possess sources of referral business for purchase transactions
- High School Diploma or equivalent
- Awareness of FNMA/FHLMC, FHA, VA, and VHDA underwriting guidelines
