Mortgage Loan Officer

About This Role

The Mortgage Loan Officer proactively seeks new residential mortgage clients and cultivates a robust network of referral partners. This role involves originating first mortgage loans through external referrals and existing members, while also building relationships with realtors, builders, title companies, and other industry partners. You will guide borrowers through the mortgage process, assess their financial standing, and recommend suitable loan products.

Responsibilities

• Perform 60% outside sales
• Originate and evaluate mortgage loan applications, ensuring accuracy and completeness of all required documentation
• Collaborate with underwriters, processors, and other internal teams to facilitate a smooth loan approval and closing process
• Maintain knowledge of available loan products, processing procedures, and underwriting guidelines in accordance with Heritage and secondary market investors
• Meet with prospective clients at their preferred location, not limited to a Heritage location, to understand their lending needs, including first-time mortgages and refinance of existing loans
• Attend loan closings at title companies as a standard business development tool for more referrals
• Professionally cross-sell credit union products and services
• Assume responsibility for related duties as required or assigned

Requirements

• One to three years of experience in the mortgage origination industry is required
• Three to five years in outside sales experience is required
• NMLS (National Mortgage Licensing System) License or the ability to obtain one
• A strong knowledge of mortgage loan products, underwriting guidelines, and regulatory requirements is required
• Knowledge of secondary market mortgage lending requirements is required
• Excellent communication and public relations abilities
• Ability to work independently and collaboratively in a fast-paced environment

Nice to have:

• Bachelor’s degree

About the Company

Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets, serving more than 65,000 members across various counties in Indiana, Kentucky, and Illinois. Founded in 1965, the credit union is committed to improving the daily lives of its members and communities through low-cost financial services, donations, sponsorships, and volunteerism.