About This Role
The Mortgage Loan Officer provides service to applicants and prospective customers seeking home loans, guiding them through the application process from pre-qualification to approval. This role involves managing a pipeline of loans, maintaining referral relationships, and staying informed about industry changes.
Responsibilities
- Provide service to applicants and prospective customers seeking home loans, including interviewing, pre-qualification, and pre-approval
- Complete applications and gather supporting documentation
- Review and complete regulatory disclosures with customers
- Maintain existing and generate new sources of referral business
- Quote interest rates and secure pricing through the Secondary Marketing Department on behalf of the customer
- Input application data into Loan Origination Software (LOS)
- Utilize automated underwriting systems (AUS) to obtain credit recommendations
- Communicate with customers, both internal and external, regarding the status of the loan and relay information to all interested parties
- Communicate with all parties in a professional and courteous manner
- Manage the pipeline of loans to verify accuracy of the current loan status
- Know and abide by HomeSale Mortgage Policies and Procedures
- Mentor other Loan Officers
- Relay to Senior Management any industry changes or trends that may be of interest to them
- Participate in HomeSale Mortgage association events
- Actively participate in all aspects of the Real Estate Office sales meetings and office functions
- Prepare Mortgage Minutes for presentation at each sales meeting
- Provide ongoing training for real estate agents (lunch and learns)
- Work closely with the Broker/Sales Manager
- Attend Loan Officer Meetings
- Represent the bank with active participation in approved community outreach functions for the purpose of enhancing its image and developing new business opportunities
- Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
Requirements
- Valid NMLS #
- Minimum 2 years' experience originating
- Self-motivated professional with a proven ability to quickly establish and maintain strong referral partner relationships
- Demonstrated commitment to delivering exceptional customer service
- Proven sales record based on closed loan production
- Currently possess sources of referral business for purchase transactions
- High School Diploma or equivalent
- Awareness of FNMA/FHLMC, FHA, VA, and VHDA underwriting guidelines
