Mortgage Loan Officer

About This Role

This role guides members through one of the most important financial decisions they may make, connecting them with mortgage solutions that fit their goals. It is a great opportunity for someone who enjoys building relationships, developing referral networks, and creating a thoughtful lending experience from the first conversation through closing.

Responsibilities

• Proactively grow residential mortgage business while serving as a trusted resource for members, referral partners, and internal teams
• Balance business development with strong loan guidance, clear communication, and a consistent focus on quality, service, and compliance
• Build and maintain referral relationships with real estate professionals, builders, community contacts, and other centers of influence
• Meet with prospective borrowers to understand their financial goals, explain mortgage options, and gather the information needed for complete loan applications
• Partner closely with processors, underwriters, and mortgage team members to support a smooth experience from origination to closing
• Stay current on lending programs and regulatory requirements
• Participate in community efforts that promote homeownership
• Provide timely updates to members and business partners

Requirements

• 1+ years of residential mortgage lending experience with a focus on generating self-sourced business
• Demonstrated success prospecting, generating leads, closing business, and consistently meeting or exceeding production goals
• Established referral network that may include real estate professionals, builders, and other centers of influence
• Working knowledge of first and second mortgage real estate lending, including loan origination, processing, underwriting, closing procedures, and related compliance requirements
• Ability to analyze complex financial and credit information and present appropriate financing alternatives
• Strong member communication skills, including the ability to explain loan products, pricing, guidelines, and next steps clearly in English, both verbally and in writing
• Solid time management and organization skills with the ability to prioritize multiple loans, referrals, and follow-up activities at the same time
• Comfort using Microsoft applications, database tools, and laptop-based technology to access rate, credit, and loan status information
• Professional interpersonal skills and the ability to collaborate effectively with members, referral partners, and internal mortgage teams
• Ability to meet bonding requirements and complete assignments with minimal supervision in a general office environment
• NMLS-developed S.A.F.E. Mortgage Loan Originator Test with a score of 75% or better within one year, or equivalent proficiency based on industry experience