About This Role
This full-time Mortgage Loan Officer position involves originating long-term mortgage, lot, and construction loans. The role requires conducting initial pre-qualification interviews, preparing complete loan application packages, and ensuring compliance with credit union and secondary investor guidelines. You will serve members, prospective members, builders, developers, and realtors promptly and professionally.
Responsibilities
- Assume responsibility for the effective and professional completion of assigned loan origination functions
- Interview, take applications, and process preliminary documentation on loan requests
- Discuss loan alternatives, credit criteria, interest rates, and loan documentation to elicit positive responses from members
- Perform follow-up work as necessary to achieve conditional approval within established time frames
- Notify members if a loan is referred back to the Officer due to problem ratios or credit ratings
- Advise members of loan approval or denial, explaining denials precisely and clearly
- Complete lending operations in accordance with established Credit Union policies and legal requirements
- Assume responsibility for establishing and maintaining effective and professional business relations with members, realtors, and building professionals
- Answer questions and requests and resolve problems
- Inform members of Credit Union loan policies and services
- Counsel members regarding money management and financial matters
- Counsel members whose loan requests were denied, explaining reasons and alternatives
- Maintain and project the Credit Union's professional reputation
- Assume responsibility for establishing and maintaining effective communication and coordination with Credit Union personnel and with management
- Coordinate functions with related departments and Branches and provide support as needed
- Assist Mortgage Loan personnel and serve as a backup as needed
- Keep management informed of department activities and of any significant problems
- Attend and participate in meetings and committees as required
- Complete required records and reports
- Assume responsibility for related duties as required or assigned
- Professionally cross-sell Credit Union services
- Stay informed regarding changes in lending standards, related legal requirements, and trends in local real estate and competitive market
- Ensure work area is clean, secure, and well maintained
- Ensure operations are conducted in accordance with established Credit Union policies and with legal and regulatory requirements, including BSA/ALM compliance
- Ensure lending functions are effectively performed in accordance with established Credit Union policies and with legal and regulatory requirements
