About This Role
The Mortgage Loan Officer processes and analyzes mortgage loan applications for individual and corporate clients. This involves conducting credit investigations, scoring, credit checking, and other underwriting activities to ensure good lending practices and high loan quality for the branch.
Responsibilities
- Maintain existing and build new mortgage clients in accordance with the guidelines stated in the Mortgage loan policies and procedures to ensure secured loans
- Collect all clients’ required documents for loan application to verify their eligibility for the loan
- Gather valid applicants’ financial records by obtaining and compiling copies of clients’ credit histories, corporate financial statements, and other financial information to prevent fraud
- Conduct credit investigation to analyze applicants’ financial status, credit, property evaluations, and repayment capacity to determine feasibility of granting loans
- Conduct a site visit during the loan assessment process to obtain in-depth information concerning the purpose of the customer’s loan application and ensure sufficient and acceptable customer security for the loan
- Prepare and execute loan contracts and arrange loan disbursement timely and accurately to fulfill clients’ needs and satisfaction
- Explain to clients the different types of loans and credit options that are available as well as the terms of those services for further cross-selling
- Drive potential clients' understanding about mortgage products, interest rates, and the application process to help them make informed decisions
- Make regular site visits to existing customers to determine whether the loan should stay the same or be downgraded due to the actual condition of their loan collateral and/or financial situation, as well as to develop relationships with customers for further cross-selling
- Follow up with delinquent clients immediately and refer such cases to the supervisor to proactively handle the branch loan portfolio such as loan quality, loan growth, and pricing form
- Process registration of title deeds at local authority and land office to acquire legal evidence of the client’s right to ownership of the property
- Perform other tasks as assigned
Requirements
- Bachelor’s Degree in Finance and Banking, Accounting, or any relevant field
- Minimum one year of working experience in mortgage, lending, banking, and financial services
- Excellent knowledge of bank branch operations, rules and regulations, laws, granting loans, and credit risk management
- Excellent communication, negotiation, and relationship management skills
- Strong knowledge of mortgage loan policies, credit analysis, and property evaluation
- Strong dedication to accuracy and efficiency
