This role is for a Mortgage Banker to join the Morgan Stanley Home Loans team, supporting Financial Advisors and their clients through the mortgage origination process. The ideal candidate will be a subject matter expert in jumbo mortgages and complex income and assets, comfortable engaging with affluent clients and their advisors.
Responsibilities
Serve as the primary point of contact and Subject Matter Expert for client interactions and business partners, including Financial Advisors, their clients, and Private Bankers
Provide consultation and advise Morgan Stanley on the credit risk of high-net-worth clients and the appropriate/available products and pricing
Analyze client finances to provide tailored advice on various loan products and other financial solutions
Manage Client/FA/PB expectations and communication
Coordinate with and oversee internal/external business partners such as underwriting and credit risk to ensure timely closings
Obtain, analyze, and validate all loan processing documents such as complex income, asset, credit, appraisal, insurance, and title documents
Decision Conditional Pre-Approval Letters, within policy framework, while accurately identifying lending guidelines and conditions for loan approval
Serve as the primary escalation point for loans in process; provide alternative solutions and discernment to escalate further when necessary; de-escalate situations as appropriate
Manage inbound/outbound queue, multiple call campaigns, and various bank initiatives, along with intense client follow-up
Effectively manage a complex pipeline that includes Ultra High Net Worth and Private Wealth Management mortgage transactions
Supervise an individual or team of Associate Mortgage Bankers, assessing performance, holding employees accountable, and recommending advancement, compensation, or performance management
Provide training and guidance to Associate Mortgage Bankers, partners, and peers as appropriate
Ensure compliance with banking regulations and company policies
Requirements
10+ years of Wealth Management/Private Bank mortgage lending experience
Currently holding position of Vice President (or equivalent) or higher
High school diploma or equivalent required
Eligible for employment with an FDIC-insured institution
Able to register with the Nationwide Mortgage Licensing System & Registry (“NMLS”) as a mortgage loan originator
Established track record of developing and maintaining Client relationships
Ability to meet individual and organizational loan production goals while maintaining a large client base
Extensive knowledge of mortgage products and client service experience
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Tailored applications submitted
In-depth knowledge of the compliance regulations and laws that govern consumer mortgage lending, including fair lending, privacy, RESPA, and TRID
Strong communication skills, both written and verbal, and interpersonal skills
Self-starter with a strong sense of ownership; ability to manage time, prioritize, and plan accordingly
Proficient in the use of a variety of systems for accurate reporting and tracking; including MS Office (Word, EXCEL, Outlook, PowerPoint)
Achieve high levels of Client and Financial Advisor satisfaction
Proactively manage loan escalations as needed to ensure a timely resolution while providing enhanced client experience
Morgan Stanley has earned a worldwide reputation for the excellence of its advice and execution in financial markets, with offices in more than 41 countries. Morgan Stanley Wealth Management is one of the largest wealth management firms in the world, with more than $2 trillion in client assets and more than 16,000 financial advisors. The firm's values include putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back.
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