About This Role
This specialist role focuses on micro business customers, identifying their loan needs, maximizing sales opportunities, and implementing optimal sales solutions. It involves direct client interaction, risk management, and contributing to product development to meet customer demands while adhering to risk management regulations.
Responsibilities
- Directly or indirectly exploit and analyze customer information, interact and work with customers to identify new customer loan needs, maximize sales opportunities, implement sales solutions, and optimize approaches to potential customers
- Synthesize proposals or provide feedback for updating and modifying solutions, products, and/or services to meet customer needs while ensuring compliance with risk management regulations, current procedures, and authorities
- Directly build and/or support the development of customer networks, partners, and alternative distribution channels
- Implement and guide the implementation of direct sales operations, activities, and processes and/or coordinate with other units within the bank to maintain supervision and provide necessary support
- Review and appraise customer profiles, manage customer risks
- Implement activities to promote the maintenance and updating of knowledge about the bank's products and services, sales processes, and procedures for customers, sales teams, channels, and sales solutions
Requirements
- College/University degree or higher, preferably in business administration (business management, management science, etc.), economics (international business, finance, banking, accounting, auditing, insurance, securities, investment, asset valuation, monetary business, economic law, etc.), or commercial services (marketing, public relations, tourism, hospitality, etc.)
- Minimum 1 year of experience in the banking and finance sector, with a preference for experience in the small and medium-sized enterprise customer segment
- Good knowledge of products, services, market, specific business characteristics, and needs of Micro business customers, and the banking and finance industry
- Updated understanding of banking practices, procedures, legal regulations, risk management policies, and operational processes related to the business segment
- Good creative problem-solving skills, business acumen, and ability to identify sales opportunities
- Good communication skills to influence, present, and guide effectively
Benefits
- Attractive income, competitive salary and bonuses based on performance
- Holiday bonuses (according to the bank's policy from time to time)
- Preferential loans according to the bank's policy from time to time
- Attractive annual leave policy based on job level, and summer travel allowance