Merchant Administrative Assistant

Job Summary
The Merchant Admin supports the Merchant Team through administrative coordination, item set-up accuracy, vendor communication, and order execution. This role helps maintain merchandise data integrity, pricing accuracy, and timely operational support across the business. The ideal candidate thrives in a fast-paced environment, manages multiple priorities effectively, and demonstrates strong attention to detail and communication skills.

Duties / Responsibilities

• Maintain vendor compliance agreements and supporting documentation
• Proactively review and analyze item set-up, pricing, and product accuracy
• Create, update, and inactivate item records within internal systems
• Process order entry and ensure data integrity across merchandising platforms
• Manage UPC and barcode setup for merchandise
• Execute and communicate pricing updates, markdowns, and promotional changes
• Partner with Store Operations on transfers, reticket requests, cycle counts, and RTV processing
• Communicate with vendors regarding orders, product details, and issue resolution via phone and email
• Support merchants with administrative tasks related to product flow and seasonal execution
• Assist in maintaining accurate records and distribute reports to key stakeholders
• Other administrative tasks as needed

Required Skills / Abilities

• Proficiency in Microsoft Office, especially Excel, and retail/POS systems
• Strong organizational skills with the ability to prioritize effectively
• Analytical mindset with strong attention to detail
• Clear and professional written and verbal communication skills
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Adaptability and willingness to support changing business priorities
• Strong problem-solving skills and follow-through

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in business, merchandising, retail management, or related field preferred
• 1–2 years of administrative, retail, merchandising, buying support, or related experience preferred
• Experience working with spreadsheets, data entry, and retail systems preferred
• Strong proficiency in Microsoft Excel and other Microsoft Office applications
• Ability to analyze data accurately and identify discrepancies
• Strong organizational skills with a high level of attention to detail
• Ability to work independently while supporting multiple team members
• Strong communication skills with the ability to interact professionally with vendors and internal partners
• Ability to maintain confidentiality and handle sensitive business information appropriately

Work Environment:

• Office-based position in a professional corporate setting.
• Regular use of standard office equipment including computer, phone, copier, and other business technology.
• Requires extended periods of sitting, computer use, and visual concentration for reporting and analysis.
• Frequent collaboration with cross-functional departments including Planning, Buying, Warehouse, and Store Operations.

Physical Requirements

• Must be at least 18 years of age
• Ability to bend, twist, stoop, reach, and lift materials up to 40 pounds, with or without reasonable accommodation
• Physical demands for this role are minimal and primarily office-based