About the role
Job Shop is one of India's leading recruitment partners, connecting talented professionals with top multinational companies across the BPO, ITES, Customer Support, and Shared Services industries.
Job Description
We are hiring enthusiastic and customer-focused candidates for an International Voice Process Customer Support role in Bengaluru. If you have excellent communication skills and are looking to build a career in the BPO industry, this is a great opportunity to join a leading MNC through Job Shop.
Roles & Responsibilities
- Handle inbound and outbound calls from international customers.
- Resolve customer queries and provide appropriate solutions.
- Deliver exceptional customer service while maintaining high customer satisfaction.
- Update customer information and interaction details in CRM systems.
- Meet quality, productivity, and service-level targets (SLAs).
Eligibility
- Freshers and experienced candidates are welcome to apply.
- Excellent English communication skills are mandatory.
- Basic computer knowledge and typing skills.
- Willingness to work in US/UK rotational shifts.
Salary
- Freshers: 21,000/month + Attractive Incentives + Other Benefits
- Experienced: 26,000/month + Attractive Incentives + Other Benefits
Benefits
- Two-way cab facility (as per company policy)
- Performance-based incentives
- Shift allowance
- Paid training and onboarding
- Health insurance
- 5-day work week
- Paid leaves and holidays
- Career growth opportunities with leading MNCs
- Employee rewards & recognition programs
Work Location
Bengaluru (Multiple Locations)
Shift
US / UK Rotational Shifts
How to Apply
Call or WhatsApp Ashika 7975182215
/ 9964080000 / 080-46115600
or visit Our Website Which is jobshop.ai
OR Come direct to Jobshop which is:
Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043
Google Maps: https://share.google/GP8tGHLFhIuYPrZRY
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