About This Role
This role involves transcribing, coding, typing, and inputting dictations and patient demographics, with a focus on complicated pathology consultation reports. The position requires contacting physician's offices regarding patient diagnoses and providing support to the pathology department.
Responsibilities
- Transcribe, code, type, and/or input dictations and demographics
- Transcribe and prioritize dictations and complicated pathology consultation reports
- Produce final copy as required
- File and retrieve reports and/or slides
- Deliver slides to in-house physicians
- Maintain records and generate reports (i.e., problem billing cases for proper identification/follow-up)
- Breakdown and mail/fax reports to appropriate physicians, clinicians, and/or organizations (i.e., Quest)
- Record faxing of this same subset of reports
- Give verbal (phone) Pathology Reports to physicians
- Research pending and incomplete cases
- Generate and/or review reports and slides to be sent to outside physicians, make corrections as necessary, and collate to mail
- Contact the physician
- Answer the telephone, handle direct patient and physician
- Independently resolve issues when necessary
- Perform other duties in area of responsibility as assigned
- Follow directives and complete other duties assigned by supervisors, managers, and physicians
- Inform the supervisor of problem cases
- Inform coworkers or supervisors of anything that is pending on your desk
- Serve as backup to the sign-out clerk and special stain clerk
- Serve as backup to call center clerks
- Assist physicians with transcribing diagnoses onto protocols, pull old slides and reports at the request of the staff physician, and order recut and special stains from the laboratory, if requested
- Pull slides and reports as requested
- Complete work within assigned and/or communicated time frames
- Ensure effective utilization of materials, staff, and financial resources
- Utilize all available tools and resources
Requirements
- H.S. Diploma/GED (Required)
- 1+ years of advanced clerical/secretarial experience in an office setting and experience in a position performing related duties (Required)
Benefits
- Comprehensive compensation and benefits program
- Prepaid tuition assistance programs
Important Details
- Department: Dermatology Pathology
About the Company
Penn Medicine is dedicated to its tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
