About the role
Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Position Summary
Pennsylvania Hospital is seeking a professional and highly organized Medical Secretary to provide essential administrative and clerical support within the Operating Room. This position plays an important role in coordinating surgical services, supporting physicians and clinical staff, assisting patients and visitors, and maintaining an efficient environment for daily departmental operations.
The ideal candidate demonstrates strong communication and organizational skills, professionalism, teamwork, attention to detail, and a commitment to patient-centered service.
Key Responsibilities
- Serve as a primary liaison between the Operating Room and professional/medical staff, nursing and clinical staff, department visitors, patients, and the community.
- Provide receptionist and front-desk support, including answering telephone calls and greeting patients, visitors, physicians, and other hospital personnel.
- Assist with the organization and coordination of functions necessary for the efficient delivery of surgical services.
- Support the orderly and effective completion of Operating Room clerical responsibilities.
- Obtain, duplicate, assemble, organize, and maintain health information records in accordance with departmental requirements.
- Assist with the patient admission process when necessary, including verifying demographic information and obtaining bed assignments.
- Coordinate with patient support services for in-house escorts, admissions, CPD, and other necessary services.
- Maintain competency in computer applications and technology related to word processing, surgery scheduling, and billing processes.
- Manage confidential departmental information appropriately and within established timeframes.
- Maintain an organized, professional environment that supports optimal departmental functioning.
- Respond promptly to telephone calls, emails, requests, and other communications.
- Attend meetings and participate in departmental activities as requested.
- Complete assigned projects and responsibilities accurately and in a timely manner.
- Perform other duties as assigned.
Required Qualifications
- High school diploma or equivalent.
- Minimum of one year of medical secretary experience.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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