About This Role
This role involves performing both administrative and clinical tasks to support physicians and providers, ensuring smooth patient care and efficient clinic operations. The Medical Scribe maintains patient records, prepares examination rooms, and assists with patient exams.
Responsibilities
- Record patients' medical history, vital statistics, or information such as test results in the electronic medical record (EMR)
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Show patients to examination rooms and prepare them for the physician
- Demonstrate appropriate and accurate documentation of patient encounters with their providers
- Clean and package instruments for autoclaving
- Dispose of contaminated supplies using universal precautions for protection against bloodborne pathogens
- Authorize drug refills and provide prescription information to pharmacies
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Help physicians examine and treat patients, handing them instruments or materials or performing tasks such as giving injections or removing sutures
- Contact medical facilities or departments to schedule patients for tests or admission
- Perform general office duties, such as answering telephones and completing insurance forms
- Develop a sense of trust with patients and relatives through active listening, professionalism, and being sensitive to their needs for courtesy, dignity, and privacy
- Be familiar with and consistently implement the organization's mission and all approved policies, protocols, and procedures
- Attend training events and maintain competency as required to perform duties
- Regularly support compliance and accreditation efforts as assigned (e.g., OSHA, HIPAA)
- Facilitate clinic flow through effectively prioritizing work
Requirements
- High School Education or equivalent required
- Current BLS certification or completion within 6 months of employment is required
- Ability to deal with the public efficiently, courteously, politely, and effectively required
- Basic computer skills which enable the entry and retrieval of data including the use of Microsoft Word and Outlook required
- Must demonstrate consistent professional conduct
- Must possess excellent verbal and written communication as well as excellent interpersonal skills with patients, staff, and other health care professionals
Nice to have:
- One year work experience as a Medical Assistant or closely related position
