Medical Sales Representative (Medical Device)

About This Role

This sales role involves managing a territory for Align Technology, selling Invisalign and iTero products, establishing account relationships, and developing practices. The position suits an individual with previous sales experience and a proven sales record, who is responsible for proactively communicating with customers and prospects.

Responsibilities

• Achieve monthly, quarterly, and annual sales targets, MBO, Operational Plan, and Profitability Plan for Malaysia
• Work with assigned accounts and team within Align Tech (Malaysia), including providing direction, motivation, and development of sales plans, targets, and strategies, and removing obstacles to success
• Provide all appropriate reporting to the National Sales Manager, including feedback from customers on a weekly and monthly report
• Be responsible for the sales area as 'their business' and be willing to take responsibility for its planning and development in a high-growth business
• Work closely with colleagues to develop a high-performance team in Malaysia and within SEA
• Drive the best outcomes
• Acquire and maintain detailed knowledge of the company's products
• Provide training in product knowledge, selling skills, territory management, and Align Terms and Conditions of Business
• Evaluate and coach colleagues through observation during co-travel, frequent feedback, and data analysis
• Evaluate levels of customer, product, and systems knowledge via in-field assessment
• Provide appropriate training and field coaching as required
• Build strong ethical business relationships with customers to ensure usage of products and gain greater market share by focusing on high-value activity and selling
• Ensure professional dress code and attitude are maintained at all times
• Participate in proactive team efforts to achieve departmental and company goals and comply with all policies, practices, and procedures
• Work with the National Sales Manager to set the Operational plan for future periods and perform other duties as assigned
• Keep abreast of competitor activities and update the National Sales Manager on market intelligence and pulses in the market
• Be responsible for all quality updates records and customer product feedback for the Malaysia market
• Comply with all policies, practices, and procedures
• Provide support to audit processes and quality management system as required
• Engage certified doctors and develop potential for new cases
• Engage non-certified doctors and establish their potential as an Invisalign provider and current submitters to develop Invisalign business
• Balance the short-term operational needs with the long-term organizational needs of the business