Medical Records Scanning Coordinator

Children’s Medical Center is a busy pediatric practice proudly serving our community for over 30 years, with four locations. We offer a competitive benefits package including paid time off, health, dental, vision, life insurance, short- and long-term disability, and a 401(k) with profit sharing after one year, along with opportunities for growth.

We are seeking a full-time Medical Records Clerk to join our Patient-Centered Medical Home team. This role is responsible for maintaining accurate and confidential patient records, processing medical record requests, and providing administrative support to patients, families, and care team members.

Exemption Status: Non-Exempt

JOB SUMMARY: The Medical Records Coordinator is a member of the Patient Centered Medical Home Team and provides administrative support to the patient and family and other care team members to ensure smooth patient workflow and quality patient care.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Processes documents according to procedures.
• Maintains confidentiality of patient health information.
• Scans all correspondence, lab, and x-ray reports into correct patient EHR, under correct tab, assuring that necessary signatures appear on documents.
• Follow the workflow to scan various other records, lab detail and other correspondences.
• Meets the productivity standards for medical charts based on the amount of scanned documents per week vs. number of charts scanned.
• Ability to work in conjunction with each other to ensure that the medical projects are being completed concurrently.
• Other duties as assigned by supervisor.

Communication / Presentation / Team Skills Required:

• Exemplifies excellent customer service, verbal communication skills, conflict resolution with patients/parents/guardians, visitors, and other employees; shows courtesy, friendliness, helpfulness, and respect.
• Consistently demonstrates respect for the capabilities, different cultures and/or personalities of internal and external customers.
• Works well independently.
• Relates well and works collaboratively as a team member with, all levels of staff in a professional manner.
• Attends monthly staff meetings.
• Consistently alters plans/routines when situation requires and continues to perform without projecting stress/frustration that would adversely affect the work environment.
• Maintains and ensures patient privacy and confidentiality.
• Maintains professional appearance and neat work habits.
• Participates in ongoing skills development.

ESSENTIAL FUNCTIONS:

• Ability to work at a computer terminal for extended periods of time on a daily basis.
• Physical requirements for this position include: hearing, seeing, speaking, feeling, reaching, pinching, bending, stooping, standing, sitting, walking, computer keyboarding, 10-key, phone operation, and repetitive motions.
• This position requires sitting for long periods of time. Walking and/or standing is required routinely.
• This position requires exerting up to 25 pounds of force in order to lift, carry, pull, or move objects.

QUALIFICATIONS:

• Education: Minimum high school diploma or equivalent.
• Experience: 1-2 years experience in the medical or customer service field preferred.

We are an Equal Opportunity Employer / Drug-Free Workplace