About This Role
This role involves maintaining accurate patient records for billing purposes, handling daily filing and data processing tasks, and managing incoming and outgoing mail. The position supports clinical operations by ensuring documentation compliance and efficient information flow.
Responsibilities
- File all elements of patient records on a daily basis
- Date stamp all clinical notes on a daily basis
- Receive and route daily incoming mail
- Prepare daily outgoing mail
- Maintain current log of interim orders and plans of care to verify mail and return date to comply with state and federal regulations
- Maintain adequate inventory of medical supplies/items needed to provide appropriate patient care, notify the Clinical Supervisor/Nursing Supervisor when inventory needs to be restocked
- Maintain adequate supply of client plan of care record elements and stock of pre-made clinical records available for clinicians
- Answer telephone lines promptly and efficiently
- Respond to message content appropriately, as instructed by the Clinical Director / Information Systems Supervisor
- Record telephone calls onto call log
- Process travel and expense vouchers for the Organization
- Process new patient referral information into the computer system on a timely basis
- Track verification for all skilled services
- Coordinate and verify clinical documentation for input, i.e., 485–486 forms (Admission through Discharge)
- Perform special projects and other related duties as assigned by the Clinical Director/Information Systems Supervisor
Requirements
- High school graduate or equivalent
- Two years of data entry experience
- Previous billing and computer experience, preferably in home health or similar operation
- Previous health care related billing experience
- Ability to type 50 words per minute
- Word processing skills
- Personal computer skills
- Business machine knowledge
