About the role
Description
Job Summary:
The Medical Records Clerk is responsible for receiving, validating, documenting, and responding to requests for information contained in medical records. This role will primarily handle inquiries from third-party payors.
Essential Functions:
- Prioritize and respond to release of information requests within required timeframes.
- Retrieve and release medical records upon authorized request and in accordance with federal and state laws and company policy.
- Document and fulfill medical records requests and/or submit requests to approved vendor for fulfillment.
- Collaborate with appropriate functional departments and staff to investigate and resolve issues related to documentation.
- Perform self-quality checks to assure record completeness, accuracy of the release, and confidentiality.
- Meets measures as determined and required for job productivity and quality.
- Maintains confidentiality of all patient and facility information processed.
- Track records for audits and quality control.
- Other Duties as Assigned:
Supervisory Responsibilities:
(Scope of the person's authority, including a list of jobs that report to this job)
None
Essential Qualifications:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Licensure/Certification:
High School Diploma or equivalent (required)
Postsecondary certificate in health information or medical office administration (preferred)
Required Knowledge:
Strong knowledge of HIPAA and 42 CFR Part 2
Experience Required
Must have Release of Information experience – HIPAA and 42 CFR Part 2
Previous experience with electronic health records or other related office experience
Skill and Ability:
Ability to handle confidential information responsibly
Attention to detail and accuracy
Strong written and verbal communication skills
Job Or State Requirements
HS diploma or equivalent
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