Medical Records Clerk

About This Role

Maintaining, organizing, and safeguarding patient medical records is the core of this role, ensuring compliance with HIPAA guidelines and office policies. This position is responsible for the timely and accurate processing of medical record requests while upholding confidentiality.

Responsibilities

• Receive, process, and track medical record requests from patients, providers, and third parties
• Ensure all record releases are compliant with HIPAA regulations
• Scan, file, upload, and organize patient documents in the electronic medical record (EMR) system
• Verify patient information and ensure records are complete and accurate
• Respond to phone calls and patient inquiries regarding medical records
• Maintain confidentiality and security of all patient information
• Assist with chart audits and document retrieval as needed
• Perform other administrative duties as assigned

Requirements

• High school diploma or equivalent
• Proficient in basic computer skills and EMR systems
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills

Nice to have:

• Previous experience in a medical office
• Knowledge of HIPAA regulations and medical terminology

Important Details

• May require sitting for extended periods