Medical Records

About This Role

Maintaining the accuracy of patient records and managing administrative tasks related to patient admissions are the core functions of this role. It suits a detail-oriented professional with strong communication skills who thrives in a fast-paced medical environment.

Responsibilities

• Interface with patients, families, physicians, and staff
• Admit patients and process their paperwork
• Update patient demographics and information in the system
• Collect monies due and document them in the billing system
• Handle funds per office procedure
• Build professional relationships with physician offices

Requirements

• Minimum 2 years of hospital or medical records experience
• Knowledge of The Joint Commission Standards
• Knowledge of Accounts Payable
• Ability to use time wisely in preparing the work area to meet high-paced demand
• Genuine desire to work and improve the center as a whole
• Detail-oriented
• Ability to communicate verbally and non-verbally in a professional manner
• Ability to adhere to hospital financial and admitting policies
• Ability to promote positive relationships with patients and staff
• Knowledge of insurance verification and collection processes
• Problem-solving and decision-making skills
• Professional appearance
• Excellent phone etiquette and exceptional customer service skills

About the Company

Memorial Hermann Surgery Center, Greater Heights is a multi-specialty surgery center committed to providing high-quality work and experience for patients and their families.