Medical Records Administrator

About This Role

This Medical Records Administrator role supports the safe and efficient management of patient health records at Woking Hospital, ensuring compliance with data protection legislation, regulatory requirements, and organisational policies. Working within a fast-paced healthcare environment, you will maintain accurate patient records, support clinical departments, and ensure timely access to information to facilitate excellent patient care.

Responsibilities

• Maintain, prepare, retrieve, and file patient health records accurately and efficiently
• Process medical records requests in line with GDPR, Data Protection legislation, and organisational policies
• Ensure patient records are available for clinics, admissions, and theatre procedures
• Track and monitor the movement of records to ensure accurate location management
• Respond to enquiries from clinical and administrative teams regarding patient records
• Support Subject Access Requests (SARs) and other information governance processes
• Undertake regular audits to ensure data quality and record accuracy
• Manage confidential information with the highest level of professionalism and discretion
• Assist with archiving, record retention, and destruction processes in accordance with retention schedules
• Work collaboratively with departments across the hospital to meet operational requirements

Requirements

• Excellent organisational skills and attention to detail
• Strong administration experience
• Ability to work effectively under pressure and prioritise competing demands
• Good IT skills, including Microsoft Office applications
• Excellent communication and customer service skills
• Ability to handle confidential and sensitive information appropriately
• A proactive and flexible approach to work

Benefits

• Free gym membership
• Health assessments
• Retail discounts
• Pension options

Important Details

• Schedule: 37.5 hours per week
• Contract: Permanent

Application Process

• Apply right away to ensure you're considered for this role, as applications are considered as they are received and adverts may close early if a high volume of applications is received

About the Company

Nuffield Health is the UK's largest healthcare charity. Woking Hospital is a leading private hospital in Surrey, South East England, registered for 27 beds with en-suite facilities on the Ward, two Theatres with lamina flow, one Minor Operating Theatre, Pre-Assessment, Physiotherapy clinic, Onsite Pharmacy, Mammography, Xray and Ultrasound, with nine consulting rooms in Outpatients. Specialities include Women's and Men's health, Orthopaedics, and Eye Care.