About This Role
Making sure every patient seen within the practice has an organized, legible, accurate, and readily accessible medical record is the core function of this role. The person in this job is responsible for keeping medical records in a secure place to assure limited access.
Responsibilities
- Make sure every patient seen has a medical record
- Ensure that all necessary forms are in the record
- File and store records in alphabetical order by the patient's last name
- Insert a record locator when a record is removed
- File most recent documents on top of previous documents of the same type
- Ensure patient name is on every document
- Release medical records only with appropriate authorization
- Maintain the confidentiality of patient information and medical records
- Purge medical records if the patient has not been seen in three years
- Comply with State and Federal Laws regarding subpoenas and court orders
- Periodically perform chart review
- Handle face-to-face patient records requests and doctor-to-doctor requests
- Sort incoming documents to send for providers' signatures
- Scan priority documents into the EMR
- Scan secondary documents into the EMR
- Receive and forward patient forms to providers for completion
- Answer phones and field patient and incoming calls
- Perform all duties assigned by management
Requirements
- Oral communication skills
- Telephone etiquette
- Customer service
- Professionalism
- Filing
- Organizational skills
- Time management
- Computer literacy
- Keyboard skills
- High School Diploma or GED or 1 or more years experience in general office duties
- 1 year of filing experience (Preferred)
- 1 year of telephone etiquette experience (Preferred)
- 1 year of organizational skills experience (Preferred)
- 1 year of scanning experience (Preferred)
- 1 year of medical records experience (Required)
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Important Details
- Work environment: The noise level in the work environment is usually moderate. The area is very busy.
- Physical demands: The employee must frequently lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to stand, use hands, and talk or hear. The employee is frequently required to walk, bend, and reach with hands and arms.