Medical Receptionist Urogynecology

About This Role

This Medical Receptionist role focuses on delivering outstanding service to every patient, serving as the first point of contact and helping to create a positive experience while supporting efficient office operations and exceptional patient care within a urogynecology setting.

Responsibilities

• Welcome patients and visitors with professionalism and compassion
• Check patients in and verify registration and insurance information
• Schedule, confirm, and reschedule appointments
• Answer phones, respond to inquiries, and route messages appropriately
• Collect payments and support accurate billing processes
• Assist with patient communications, paperwork, and MyChart support
• Maintain patient records and support day-to-day office operations
• Partner with providers and clinical staff to ensure a smooth patient experience

Requirements

• High School Diploma or GED, or between the ages of 15-17 with a valid work permit from their high school
• Course work in insurance/billing, medical practice education or seminars are preferred, but not required
• 1-2 years of experience in a medical or physician office or customer service environment preferred

Benefits

• Day-one benefits for eligible team members with no waiting period
• Opportunities for career growth and professional development
• Supportive, team-oriented workplace culture
• Meaningful work helping patients access the care they need

About the Company

Trinity Health IHA Medical Group is a mission-driven organization serving communities across Southeast Michigan, committed to delivering outstanding patient care through its core values of Commitment, Advocacy, Respect, Efficiency, and Service. Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states.