Medical Receptionist Urogynecology

About This Role

The Medical Receptionist serves as the first point of contact for patients, helping to create a positive experience while supporting efficient office operations and exceptional patient care. This role is customer-focused and involves welcoming patients, managing appointments, and assisting with administrative tasks in a medical office setting.

Responsibilities

• Welcome patients and visitors with professionalism and compassion
• Check patients in and verify registration and insurance information
• Schedule, confirm, and reschedule appointments
• Answer phones, respond to inquiries, and route messages appropriately
• Collect payments and support accurate billing processes
• Assist with patient communications, paperwork, and MyChart support
• Maintain patient records and support day-to-day office operations
• Partner with providers and clinical staff to ensure a smooth patient experience

Requirements

• High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school

Nice to have:

• Course work in insurance/billing, medical practice education or seminars
• 1-2 years of experience in a medical or physician office or customer service environment

Benefits

• Day-one benefits for eligible team members with no waiting period
• Opportunities for career growth and professional development
• Supportive, team-oriented workplace culture
• Meaningful work helping patients access the care they need

About the Company

Trinity Health IHA Medical Group is a mission-driven organization serving communities across Southeast Michigan, committed to delivering outstanding patient care through its core values of Commitment, Advocacy, Respect, Efficiency, and Service.