Medical Receptionist

About This Role

This part-time Medical Receptionist position is for a friendly, motivated, and highly organised individual to join a supportive and patient-focused team. The role involves being the first point of contact for patients, ensuring the smooth day-to-day running of the practice, and delivering exceptional customer service in a busy healthcare environment.

Responsibilities

• Greet patients warmly and provide exceptional front-desk service
• Manage phone enquiries, appointment bookings, and patient check-ins
• Maintain accurate patient records and handle billing and Medicare processes
• Assist doctors, nurses, and practice staff with administrative support
• Help maintain a clean, organised, and welcoming practice environment
• Handle day-to-day reception duties with professionalism and care
• Work closely with the dedicated team at the adjoining TerryWhite Chemmart Cairns Central, fostering strong collaboration across both healthcare services

Requirements

• Experience in a medical or customer service environment
• Experience with Best Practice software
• Confident communicator with great people skills
• Ability to multitask in a busy environment with accuracy and composure
• Reliable, proactive, and eager to learn
• Computer competency and a willingness to use medical software
• Warm, patient-centred approach to every interaction
• Right to live and work in Australia

Benefits

• Supportive team that values your contribution
• Opportunities for training and professional development
• Meaningful work that makes a difference in the local community
• Convenient location within Cairns Central
• Welcoming workplace where patients truly appreciate your care

Important Details

• Schedule: Up to 30 hours per week

Application Process

• Successful applicants will be contacted via phone or email

About the Company

Cairns Central Medical Centre is seeking to provide a safe and supportive environment for its community of patients and team members.