Medical Receptionist

About Us

Goodwin Drive Family Medical Centre is a well-established bulk-billing general practice, located on Bribie Island.

We're currently seeking an enthusiastic and experienced Medical Receptionist to join us on a casual basis.

What You’ll Be Doing

As the first point of contact for our patients, you’ll play a key role in ensuring smooth daily operations and excellent patient experiences. Your duties will include:

• Greeting and assisting patients in a professional and caring manner
• Scheduling appointments and managing the appointment book
• Handling phone and email enquiries
• Processing billing, Medicare claims and EFTPOS payments
• Maintaining accurate patient records
• Supporting doctors and nurses with administrative tasks

What We’re Looking For

• Previous experience in medical reception or healthcare administration (min 1 year)
• Excellent organisational and customer service skills
• Strong verbal and written communication
• Attention to detail and time management
• Familiarity with Microsoft Office (Word, Outlook)
• Experience with Best Practice Software and Cubiko (desirable but not essential)
• A positive attitude and the ability to thrive in a busy team environment
• Flexibility to work a variable roster, including potential holiday and sick leave coverage

What We Offer

• Supportive and inclusive team environment
• Ongoing training – both in-house and external
• Opportunity to start casual and transition to part-time hours
• Regular team meetings and an open-door management style
• Remuneration well aligned with experience

Immediate start (pending availability) - please apply directly with a copy of your resume and a short cover letter.

Please note: Only applicants who have been shortlisted will be contacted for interview.

Please apply directly through the Ausdocs Group Recruitment platform - only these candidates wlil be considered.