Medical Receptionist

Position Overview:

We are seeking a dependable, compassionate, and organized Medical Receptionist to join our fast-paced urgent care team. As the first point of contact for patients, you will be responsible for delivering outstanding customer service, coordinating patient flow, and supporting both front and back office operations. This is a full-time position requiring flexibility to work evenings, weekends, and occasional holidays.

Key Responsibilities:

• Warmly greet and check in patients upon arrival
• Accurately collect and verify insurance and demographic information
• Manage patient registration and enter data into the Electronic Medical Record (EMR) system
• Schedule walk-in visits and follow-up appointments as needed
• Collect co-pays, balances, and process payments
• Answer multi-line phones and respond to patient inquiries with professionalism
• Maintain patient confidentiality and ensure HIPAA compliance
• Communicate patient concerns or urgent matters to clinical staff
• Keep front desk, waiting area, and common areas clean and organized
• Support clinical and administrative staff as needed in a dynamic urgent care environment

Qualifications:

• High school diploma or equivalent (required); medical office training/certification (preferred)
• Prior experience in urgent care, emergency room, or fast-paced medical setting (preferred)
• Proficiency with electronic medical record (EMR) systems and Microsoft Office
• Excellent communication, multitasking, and organizational skills
• Ability to remain calm, courteous, and efficient under pressure
• Strong attention to detail and accuracy in data entry
• Bilingual skills (a plus, but not required)

Work Environment:

• Fast-paced, patient-centered urgent care clinic
• Frequent interaction with sick or injured patients
• Requires prolonged standing, occasional lifting, and ability to work weekends/evenings

Benefits:

• Competitive pay based on experience
• Health, dental, and vision insurance
• Paid time off and holiday pay
• 401(k) retirement plan
• Opportunities for growth in a supportive healthcare team

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Geriatrics
• Internal Medicine
• Primary Care
• Urgent Care

Ability to Commute:

• Alpine, CA 91901 (Required)

Ability to Relocate:

• Alpine, CA 91901: Relocate before starting work (Required)

Work Location: In person