About This Role
This Medical Receptionist position is for an energetic, motivated, hardworking, and professional individual to join an established, busy, and growing Internal Medicine practice. The role involves managing front-desk operations and patient communications in a fast-paced outpatient clinical environment.
Responsibilities
- Greet patients and manage front-desk operations
- Schedule appointments and coordinate patient communications
- Handle incoming calls, patient registration, and check-in/check-out
- Verify insurance information and collect copayments
- Maintain accurate patient records and support daily office operations
- Coordinate effectively with physicians, clinical staff, and patients
Requirements
- Minimum 1+ years of experience as a Medical Receptionist in a physician's office or outpatient clinical setting
- Professional, polished presentation with a warm, pleasant, friendly, and welcoming demeanor that creates an excellent first impression for patients
- Positive, enthusiastic, and personable attitude with excellent interpersonal and patient-service skills
- Excellent verbal and written communication skills
- Strong organizational, multitasking, and front-office administrative skills
- Ability to maintain a professional appearance and demeanor consistent with workplace dress and grooming standards
- Familiarity with medical terminology and electronic medical records (EMR/EHR)
- Ability to work independently and collaboratively in a busy medical office
Nice to have:
- Knowledge of medical insurance verification, eligibility, referrals, and billing procedures
- 1 year of Medical Receptionist experience
- 1 year of Customer Service experience
Benefits
- Employee benefits
- Performance-based bonuses
- Health insurance
- Paid time off
- Supportive and professional work environment
- Opportunities for professional growth
Important Details
About the Company
An established, busy, and growing Internal Medicine practice.