Medical Receptionist

About This Role

Managing front-desk operations and supporting medical administrative tasks are the core functions of this role, ensuring patients receive clear and welcoming service during each visit. The position involves handling patient information with care and coordinating various administrative duties.

Responsibilities

• Welcome patients, manage check-in and check-out, and provide responsive patient and customer service
• Schedule and reschedule appointments and maintain daily schedules
• Answer, return, and direct patient phone calls
• Maintain electronic health records (EHR), including chart creation and data entry
• Verify health insurance information and collect patient payments

Requirements

• Computer skills, familiarity with EMR/EHR systems preferred
• Knowledge of medical terminology, health insurance, medical records, health information management, and medical office management
• Knowledge of HIPAA (Health Insurance Portability and Accountability Act) requirements
• Bubbly, friendly personality
• Dependable and organized
• Acts professional and respectful towards patients and other staff members
• Works as part of a team
• Willing to learn, helpful, takes initiative with office tasks
• Strong communication skills

Nice to have:

• Medical receptionist, front desk, clerical, administrative experience

Benefits

• 401(k)
• Employee discount
• On-the-job training
• Paid time off

Important Details

• Schedule: 34.0 hours per week