Medical Receptionist

About This Role

Making patients feel welcome and ensuring the smooth running of the front desk are the core duties of this role in a busy rheumatology practice. This position suits a dependable, professional, and organized individual who thrives in a fast-paced medical environment and enjoys interacting with patients.

Responsibilities

• Greet patients warmly and provide excellent customer service
• Answer incoming phone calls and assist patients with questions
• Schedule appointments
• Check patients in and out, verify insurance, and update patient information
• Collect copayments and assist with billing-related inquiries
• Communicate effectively with providers, clinical staff, and patients
• Maintain an organized, professional, and welcoming front desk

Requirements

• Previous medical receptionist or medical office experience preferred
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multitask and stay organized in a busy practice
• Professional, compassionate, and patient-focused attitude
• Experience with electronic medical records and medical terminology is a plus

Benefits

• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off (PTO)
• A supportive and collaborative team environment
• The opportunity to make a meaningful difference in patients’ lives