Medical Receptionist

About This Role

This Medical Receptionist role involves providing exceptional customer service and clinical support in a dermatology and aesthetic services practice. The position is ideal for someone who is personable, dependable, and responsible, with excellent organizational and communication skills, and a positive attitude.

Responsibilities

• Facilitate the efficient and timely entry of patients to the office setting
• Greet all patients in a professional manner
• Hand out appropriate literature, information, and forms to be filled out by patients
• Check forms for accuracy and completion
• Copy insurance and driver's licenses
• Perform several other general office activities related to medical practice
• Support front office business administrators and the Office Manager in various operations areas and tasks
• Pull and file patient records
• Communicate frequently with patients via telephone, including outreach and scheduling support
• Set up new patient charts
• Screen patients and employees daily upon entry
• Check patients in and out
• Room patients and keep social distancing guidelines
• Wear proper Personal Protective Equipment (PPE)
• Sanitize and clean respective areas as needed
• Perform other duties as assigned by the Office Manager

Requirements

• High School level education
• Type 40 wpm
• Proficiency in Word and Excel
• Personable, dependable, and responsible
• Excellent organizational skills
• Excellent verbal and written communication skills
• Positive attitude with impeccable customer service skills
• Authorization to work in the United States

Nice to have:

• Knowledge of medical terminology
• Knowledge of medical computer programs
• Knowledge of insurance policies

Benefits

• Incentive plans with additional earning opportunity up to an additional $2 more per hour
• Career advancement opportunities
• Paid holidays, vacation, floating holiday, and personal time off
• Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week)
• Up to 40% off products and cosmetic procedures
• 401(k) matching

About the Company

Advanced Dermatology and Cosmetic Surgery delivers high-quality patient care and experience in dermatology and aesthetic services. It has been recognized by Newsweek as one of America's Greatest Workplaces for 2024.