Medical Receptionist

About This Role

Managing the front desk and administrative tasks for a busy family medicine practice is the core of this role, which involves patient communication, record management, and supporting clinical operations. The position is ideal for an experienced medical office receptionist who thrives in a fast-paced environment.

Responsibilities

• Answer phones, triage calls, and book appointments
• Greet patients and assist with rooming as needed
• Call patients as needed
• Scan and post labs/medical reports into charts
• Communicate with other healthcare providers
• Process referrals to consultants and follow up on diagnostic tests
• Update and manage information in patient charts
• Perform some billing as required

Requirements

• Medical office experience (Family Medicine preferred)
• Electronic medical records proficiency (PS Suite preferred)
• Front desk and administrative experience
• Familiarity with multi-line phone systems
• Knowledge of medical terminology
• Strong communication skills
• Ability to work well in a team setting
• Ability to multi-task
• Strong English language skills
• 1 year of Ontario Family medicine office reception experience (required)
• 1 year of Electronic medical records experience (required)

Benefits

• On-site parking

Important Details

• Schedule: 30.0 – 40.0 hours per week, with occasional evening and weekend hours for after-hours clinics
• Employment type: part-time or casual

Application Process

• Reply with both your cover letter and resume

About the Company

This practice is part of a Family Health organization.