Medical Office Assistant

About This Role

Providing constant and efficient operations of the physician medical office is the core of this role. The Medical Office Assistant will handle administrative tasks at the front desk, ensuring smooth patient flow and supporting the overall clinic functions.

Responsibilities

• Provide administrative coverage at the front desk of the clinic
• Monitor the clinic appointment line, including scheduling appointments for clients from outside medical, hospital, and correction systems
• Answer multiline telephones
• Take payments from clients for clinical services
• Complete client registration and documentation
• Schedule interpreters for clients
• Retrieve billing charges
• Coordinate and participate in a variety of duties associated with daily clinic preparation process
• Handle patient identification, patient check-in/out, charge posting, cash management, and patient appointment scheduling
• Provide customer service
• Distribute messages
• Manage ancillary scheduling and preparation
• Manage referrals

Requirements

• High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Important Details

• Scheduled Weekly Hours: 40

About the Company

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. The Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.