Medical Office Administrator

This administrative role supports an expanding fertility practice, focusing on high-quality, patient-centered care. The administrator is a key member of a multidisciplinary team, collaborating with other professionals to deliver comprehensive, patient-focused care.

Responsibilities

• Greet and register patients
• Schedule appointments
• Answer phone and email inquiries
• Send appointment reminders to patients
• Enter information into permanent patient charts
• Work with colleagues to ensure a smooth and inclusive work environment

Requirements

• Minimum of 2 years experience as an office administrator
• Commitment to excellence in patient care and customer service
• Knowledge of computer software applications, such as MS Word, Excel and electronic medical records (EMR)
• Excellent verbal, written and interpersonal communication skills
• Ability to work in a team environment
• Ability to maintain a good attendance record

Nice to have:

• Successful completion of Health Office Administration diploma
• Previous experience in reproductive medicine and/or gynecology

Important Details

• Schedule: 8am to 4pm, weekdays, with possibility of weekend or holiday rotation as needed

About the Company

At Generation Fertility Waterloo, the commitment is to provide high-quality, patient-centered care.