Pay rate: $24.66 per hour + $5.42 Health & Welfare
Shift: Part - Time-Saturday & Sunday - (10AM - 2PM or 2PM to 10PM)
This position will require 80 hours (8 hours per day for 10 days) of training from the date of hire for the first two weeks.
Job Site Location: Walter Reed National Military Medical Center -8901 Wisconsin Ave, Bethesda, MD 20814
Duties and Responsibilities:
- Provides emergency communication reception and dispatching services. Determines the nature of the emergency in accordance with established guidelines.
- Determines the response and services to be rendered based upon the emergency call received and dispatches the correct emergency team based upon the information received.
- Maintains constant liaison with the scene of the emergency to include; fire officials, police, Command Duty Officer, and any other unit control centers involved with the emergency until official termination of the incident.
- During periods of multiple emergencies, uses independent judgment to determine which calls need immediate attention. Additionally, prioritizes multiple emergency and non-emergency calls to determine appropriate response levels based on the needs of the caller.
- Monitors various emergency radios including police, fire, and mutual aid frequencies.
- Provides information to senior officials as requested. Conducts follow-up inquiries to track action being taken within the hospital.
- Coordinates with military and civilian agencies in response to aid requests in accordance with locally established protocols.
- Conducts daily pager tests at required intervals, ensuring proper response times. In the event a pager is not functional, will coordinate with the duty provider and Information Technology Department to repair or replace telecommunication equipment.
- Maintains an activity log of all significant daily events, emergencies, processes, or notifications received through the communication center. Maintains an electronic daily activity log of all activities according to locally established protocols. Takes necessary measures to ensure information contained in each data entry is accurate and provides a clear picture of emergency and daily activities of the dispatch center.
- Maintains maps, checklists, online data logs, and charts. Maintains checklists and is fully proficient in the use of these checklists during emergency operations.
- Provides input to the supervisor regarding maintenance and updating of checklists. Maintains on and off base maps and other visual aids frequently utilized as quick information references for responding emergency personnel.
- Operates and maintains telephones, radios, automated data processing equipment, printers, and other devices installed in the dispatch center. Monitors radio and telephone communications with police, fire, and hospital units during emergencies. Refers non-emergency callers to appropriate agencies as needed.