About This Role
This specialist role is for an efficient medical biller to join an Ear, Nose, and Throat (ENT) practice. The core of the job involves managing claims, accounts receivable, and patient payments, while ensuring compliance with coding standards and providing excellent customer service.
Responsibilities
- Daily submission of professional claims
- Generate revenue by making payment arrangements, monitoring the A/R report, and pursuing delinquent accounts
- Follow up on insurance claim processing, obtaining EOBs, and posting paper remits
- Post patient payments
- Maintain a thorough knowledge of ICD-10 and CPT coding
- Utilize collections agency and small claims court to collect outstanding patient balances
- Submit and follow up on hearing aid (DME) claims; monitor and post third-party hearing aid affiliates such as UHC Hearing
- Perform weekly payment batch verification and bank deposits
- Code surgical claims and in-office procedures
- Maintain work operations by following policies and procedures and reporting compliance issues
- Maintain quality results by following standards
- Protect clinic value by keeping collection information confidential
- Update job knowledge by participating in educational opportunities
- Serve and protect the clinical community by adhering to professional standards, clinic policies and procedures, Federal, State, and local requirements
- Enhance Billing Department and Practice reputation by accepting ownership for accomplishing new and different requests, as well as exploring opportunities to add value to job accomplishments
- Provide excellent customer service and patient care by communicating with patients to help resolve any balance or claim issues
- Multitask and prioritize daily tasks to ensure department needs are fulfilled and the financial health of the practice is maintained
Requirements
- 1-4 years of experience as a Medical Biller
- High School Diploma or Equivalent
- Diploma in Medical Billing and Coding
- Able to multitask, prioritize, and manage time efficiently
- Able to provide excellent customer service
Nice to have:
- ENT experience
- 1 year of ICD-10 experience
Benefits
- Dental insurance
- Health insurance
