About the role
Job ID: 55417
Positions Location: Ionia, MI
Job Description
General Purpose of Job:
Responsible for the efficient and effective processing of patients through the clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Prepares patient for examination. Obtains vital signs and chief complaint. Appropriately documents information obtained.
- Performs laboratory and diagnostic testing.
- Answers, screens and triages telephone calls. Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice.
- Schedules tests and referral appointments for patients.
- Administers oral and injectable medication. Phones prescriptions to pharmacies.
- Engages and helps promote patient/family teaching as appropriate; and provides an educational environment for patients and patient families.
- Works gaps in care registries to help improve the quality of care.
- Maintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.)
- Maintains practice standards by participating in in-services, committees, etc. May assist in developing and implementing quality control and practice policies.
- Inventories, orders and restocks areas as necessary.
- Maintains and cleans equipment and environmental safety as required.
- Ability to provide clerical services and clinical services as required to maintain an effective practice flow. Cross trained to work both clerically and clinically.
Job Requirements
General Requirements
• Current certification in basic life support/CPR. • Certified Medical Assistant preferred
Work Experience
• Previous experience in a physician health care office or similar setting. • Experience with EPIC preferred.
Education
• High School Diploma or GED • Successful completion of a Medical Assistant program.
Specialized Knowledge and Skills
• Demonstrated knowledge of computers, insurance, and medical terminology • Excellent verbal and communication skills. • Excellent verbal and written communication skills required evidenced by good use and understanding of the English language and the ability to receive and impart accurate information. • Human relation skills to use tact and diplomacy in contacts with employees and public. • Ability to perform routine mathematical functions including addition, subtraction, multiplication, division and simple algebra. • Ability to operate standard office equipment including fax, copier, scanner, and computer in an efficient manner.
University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Family
Patient Services/Nursing Support
Requirements:
Shift
Days
Degree Type / Education Level
High School / GED
Status
Full-time
Facility
Match Any
Experience Level
New Grad
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