Medical Assistant Surgical Group

About This Role

This full-time Medical Assistant position provides clinical support services to patients in a surgical group setting, working under the supervision of a provider or licensed nurse. The role involves direct patient care across all age groups, from pediatric to geriatric, and contributes to improving overall patient experience and quality of care.

Responsibilities

• Prepare patients for visits using appropriate rooming standards
• Administer injections as prescribed by a provider and in accordance with practice protocol
• Provide gross observations to the provider or licensed nurse for interpretation
• Prepare and administer medications as prescribed by the provider and in accordance with federal and state regulations
• Prepare and assist providers with various procedures, minor surgeries, and other exams
• Perform Point of Care Testing, including hearing, flu, urine, and strep tests
• Remove sutures and change dressings on wounds as necessary
• Provide clinical advice by phone/electronic correspondence in accordance with established triage protocols and relay information to patients
• Consult a provider or licensed nurse with questions or information that fall outside of established protocols
• Authorize prescription refills as directed by the provider
• Assist in test tracking and monitoring overdue results
• Assure exam rooms are adequately supplied and cleaned after each patient visit
• Maintain and clean medical instruments and equipment after each procedure
• Assist with proactive outreach for patients requiring preventive and chronic disease services
• Perform care coordination activities among specialists and transitions of care to obtain all necessary patient information
• Assist in the coordination of referrals, education, and community resources
• Actively participate in performance improvement initiatives
• Participate in daily huddles with the provider
• Serve as a patient experience advocate by being a positive influence at all times
• Communicate with all patients, visitors, and colleagues in a professional manner
• Handle all patient information in a confidential manner according to privacy and confidentiality policies and procedures
• Perform occasional regional travel for LGHP roles
• Complete special projects as assigned
• Perform various front office responsibilities as necessary
• Travel regularly to various sites within the region to support operational needs (for Regional Positions)
• Assist at new practices and sites by mentoring and leading other team members during the initial onboarding period (for Regional Positions)