Medical Assistant - Orthopedics

About This Role

Working as part of a patient care team, the Medical Assistant is responsible for ensuring positive patient relations and accurate communication, as well as verifying patient information and preparing patients for examinations. This role involves performing preliminary physical tests, taking vital signs, and reporting patient history summaries, and also includes training and responsibility for appointment scheduling and maintaining patient demographics and insurance information.

Responsibilities

• Greet patients, take appropriate vital signs, review current medications and record in medical record
• Assist with tracking and monitoring department specific data
• Explain policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
• Manage patient care flow and assist with monitoring CS-Link message pools and standard work
• Set up exam room/procedure rooms appropriately based on patient visit needs
• Sweep clinical areas to monitor inventory based on standard work
• Clean/re-process equipment and supplies based on standard work and department guidelines
• Address patient, physician, and staff concerns and escalate accordingly
• Provide assistance in QA measures for suites, including recording QC testing on designated equipment
• Provide assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
• Monitor own workflow to identify opportunities for improvement
• Participate in daily huddles and staff meetings
• Adhere to all infection prevention standards, department policies and guidelines

Requirements

• High School Diploma/GED
• Vocational/Technical Diploma - Medical Assistant Certificate from an accredited educational program
• Basic Life Support Certification from the American Heart Association and/or the American Red Cross for Healthcare Providers (Upon Hire)

Nice to have:

• 2 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting

About the Company

Cedars-Sinai has a reputation for excellence and has received the National Research Corporation’s Consumer Choice Award 19 times for providing high-quality medical care in Los Angeles. U.S. News Best Hospitals voted Cedars-Sinai #1 in California.