About This Role
The Medical Assistant I provides direct patient care and administrative support in a primary care setting, ensuring adherence to medical assistant scope of practice and maintaining competency in specialty areas. This role involves performing various clinical tasks and assisting providers to ensure efficient patient flow and quality care.
Responsibilities
- Adhere to Medical Assistant scope of practice, policies, and procedures, maintaining training and competency
- Perform rooming and visit tasks including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.)
- Assist provider with or perform procedures as ordered
- Perform lab-related duties such as venipuncture, specimen collection, labeling, packing, preparation of lab orders/requisitions, and results tracking
- Conduct Point of Care testing (POCT) per standing order or provider order
- Complete Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
- Administer medications and vaccines safely following the rights of medication administration
- Perform other duties as assigned, such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
- Be cross-trained to perform duties relevant to specialty or clinic practice within the scope of the Medical Assistant
- Demonstrate effective and timely communication, teamwork, and appropriate escalation
- Maintain a clean work environment, ensuring instruments and equipment are cleaned appropriately
- Ensure equipment and supplies are in working order and areas are appropriately stocked
- Demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served
- Demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures
Requirements
- High School Diploma or GED required
- Completion of an accredited Medical Assistant program or structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT (Greater Charlotte, Wake Forest)
- Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years (IL/WI Divisions, Floyd & Navicent)
