Medical Assistant

About This Role

Supporting patients and communicating with them is the core of this Medical Assistant role, with the goal of ensuring an exceptional patient experience to build satisfaction, trust, and loyalty to the organization. This role is responsible for welcoming and preparing patients for their appointments, informing them of relevant information for their visit, and clearly communicating about scheduled services.

Responsibilities

• Perform point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities
• Collect and document vital signs, histories, and screenings
• Authorize prescription refills as directed
• Prepare patients, room, and supplies for visits or examinations
• Perform phlebotomy and correctly process specimens
• Clean and maintain treatment rooms and equipment
• Demonstrate kindness and compassion in all patient interactions
• Perform quality controls and equipment checks
• Participate in brand marketing, rotating throughout the vestibule, with a focus on engaging and increasing patient volume
• Prepare and administer PO, IM, and ID medications as directed by the Provider, utilizing the “Rights of Vaccine or Medication Administration”
• Provide instruction to the patient regarding medications and diet
• Other duties as assigned

Requirements

• Certified Medical Assistant or eligible within 90 days of hire
• Phlebotomy experience required
• High School Diploma/Equivalency required

Nice to have:

• 1 year of experience
• Current BLS certification for healthcare providers preferred; required within 90 days of employment
• Experience in primary care, family practice, internal medicine, urgent care or ER

Benefits

• Medical coverage
• Dental coverage
• Life insurance
• Disability coverage
• Vision coverage
• FSA coverages
• 401k savings plan

About the Company

VillageMD is a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Its primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and its operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. The company innovates value-based care and leverages integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.