Medical Assistant

About This Role

This night-shift post on the cardiac ward pairs patient care with mentoring new nurses. The Medical Assistant performs a variety of administrative and clinical tasks to assist in providing quality and compassionate care to patients, working under the direct supervision of a provider and/or nursing leadership.

Responsibilities

• Escort patient to room and prepare patient for examination, procedure, and treatment
• Obtain vital signs and record in the electronic health record (EHR)
• Obtain and record patient history employing critical thinking skills
• Prepare for, set up and assist with examinations, procedures, and treatments per protocols, policies, and procedures
• Prepare, administer, and document oral, parenteral medications and immunizations as ordered by the supervising provider
• Consistently follow the six rights of medication administration
• Maintain accurate immunization and medication administration records
• Document care provided during patient visit in the EHR
• Recognize and respond to emergencies
• Actively monitor and respond timely to patient requests via telephone encounter, In Basket message and/or My Chart according to identified time frames and documents responses in the EHR
• Enter medication, radiology, and lab orders in the electronic health record per protocol for provider sign off
• Discharge patient providing after visit instructions to patient and/or caregiver as directed by the provider
• Prepare medication refill/request for provider review and signature in HER
• Collect and transport specimens
• Perform CLIA-waived tests
• Perform electrocardiography, respiratory and other testing based on department needs
• Perform phlebotomy, including venipuncture and capillary puncture
• Serve as a liaison between patients and medical staff in the event of problems or complaints
• Schedule, coordinate, and monitor appointments
• Schedule outpatient procedures
• Apply third party and managed care policies, procedures, and guidelines
• Obtain insurance pre-authorizations
• Enter referrals for provider sign off
• Participate in departmental/divisional Quality Assessment and Quality Improvement Programs
• Practice Standard Precautions, including hand washing and disposal of biohazardous materials
• Apply principles of aseptic and sterile technique
• Clean instruments and equipment per policies and procedures
• Comply with all HFHS and departmental specific safety standards
• Maintain compliance with regulatory standards regarding practice, environment, and documentation
• Function as a health care advocate to meet individual’s needs
• Inform individuals of office policies and procedures
• Inform the patient within the scope of practice and as directed by supervising physician in health maintenance, disease prevention, and compliance with patient’s treatment plan
• Identify community resources for health maintenance and disease prevention to meet individual patient needs
• Uphold goals, policies, procedures, and expectations of Henry Ford Health
• Support the mission, vision, and values of Henry Ford Health
• Perform basic clerical duties including answering the phone, maintaining records, and filing
• Perform basic materials management functions to include ordering and stocking of supplies
• Assist with maintaining a clean and orderly environment
• Maintain examination/treatment rooms, including inventory of supplies and equipment
• Maintain core and applicable specialty competencies as defined by Henry Ford Health
• Perform other duties as assigned within scope of practice

Requirements

• High school diploma or G.E.D. equivalent
• Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum)
• OR Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years
• OR Current Professionally Recognized Medical Assistant Certification with a minimum of one year of experience in clinical medical assisting
• OR Licensed Practical Nurse (LPN)
• OR Licensed Paramedic/Emergency Medical Technician (EMT) with at least one year clinical experience in clinical medical setting within the past five (5) years
• OR Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years
• Successfully complete all components of Ambulatory orientation as defined by Henry Ford Health
• Current BLS-C upon hire or successful completion by end of orientation

Nice to have:

• Basic computer knowledge and keyboarding skills
• Ability to perform a wide variety of clinical skills as related to ambulatory patient care
• Ability to problem-solve
• Effective interpersonal and communication skills
• EPIC (Electronic Medical Record) experience

Important Details

• Schedule: Full-Time (40 Hours Per Week), Monday 8a-8p, Tuesday - Friday 7a-5p, 3rd Saturday of the month from 8a-12p

About the Company

Henry Ford Health is a healthcare provider.