Medical Assistant

About This Role

This night-shift post on the cardiac ward pairs patient care with mentoring new nurses. The Medical Assistant performs a variety of administrative and clinical tasks to assist in providing quality and compassionate care to patients, working under the direct supervision of a provider and/or nursing leadership.

Responsibilities

• Escort patient to room and prepare patient for examination, procedure, and treatment
• Obtain vital signs and record in the electronic health record (EHR)
• Obtain and record patient history employing critical thinking skills
• Prepare for, set up and assist with examinations, procedures, and treatments per protocols, policies, and procedures
• Prepare, administer, and document oral, parenteral medications and immunizations as ordered by the supervising provider
• Consistently follow the six rights of medication administration
• Maintain accurate immunization and medication administration records
• Document care provided during patient visit in the EHR
• Recognize and respond to emergencies
• Actively monitor and respond timely to patient requests via telephone encounter, In Basket message and/or My Chart according to identified time frames and documents responses in the EHR
• Enter medication, radiology, and lab orders in the electronic health record per protocol for provider sign off
• Discharge patient providing after visit instructions to patient and/or caregiver as directed by the provider
• Prepare medication refill/request for provider review and signature in HER
• Collect and transport specimens
• Perform CLIA-waived tests
• Perform electrocardiography, respiratory and other testing based on department needs
• Perform phlebotomy, including venipuncture and capillary puncture
• Serve as a liaison between patients and medical staff in the event of problems or complaints
• Schedule, coordinate, and monitor appointments
• Schedule outpatient procedures
• Apply third party and managed care policies, procedures, and guidelines
• Obtain insurance pre-authorizations
• Enter referrals for provider sign off
• Participate in departmental/divisional Quality Assessment and Quality Improvement Programs
• Practice Standard Precautions, including hand washing and disposal of biohazardous materials
• Apply principles of aseptic and sterile technique
• Clean instruments and equipment per policies and procedures
• Comply with all HFHS and departmental specific safety standards
• Maintain compliance with regulatory standards regarding practice, environment, and documentation