Medical Assistant

About This Role

The Medical Assistant at Oak Street Health gathers all necessary medical information for patients, ensuring providers have accurate data for healthcare decisions. This role is a vital part of the Care Teams, requiring flexibility, energy, attention to detail, and problem-solving skills to build relationships with members and deliver an unmatched patient experience while driving clinical results.

Responsibilities

• Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews
• Inventory supplies and stock exam rooms
• Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc.)
• Administer vaccinations and perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc., in accordance with state regulations
• Import required documents into EMR via scanning or PDF upload
• Participate in care team meetings to discuss patient care and clinic operations
• Process orders for durable medical equipment
• Request medical records from external providers as required by the provider
• Conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab, as required
• Other duties as assigned

Requirements

• State or national certification (as required by state), or graduation from an accredited medical assistant course
• 1 year experience as a medical assistant
• CPR or BLS Certification
• Electronic Medical Record experience
• Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
• Proficiency in non-English languages as required by the center's demographics
• US work authorization

Nice to have:

• Minimum of three years in a Medical Assistant role
• Successful mastery of the workflow in their previous MA position
• An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients’ lives
• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification
• Problem-solving skills, professional accountability, and a flexible, positive attitude
• Strong communication skills and customer service orientation

Benefits

• Comprehensive and competitive mix of pay and benefits
• Medical, dental, and vision coverage