Medical Assistant

About This Role

This Medical Assistant position supports clinicians and nursing staff in delivering medical care, focusing on direct patient care implementation and evaluation. The role involves utilizing specialized knowledge, judgment, and skills to ensure an excellent patient experience within a friendly, customer-focused clinic environment. It suits individuals passionate about patient care and teamwork, whether new to the field or with years of experience.

Responsibilities

• Prepare patients for exams and treatments by taking and recording vital signs, symptoms, and other necessary measurements, and documenting chief complaints and pain scores
• Report patient conditions indicative of a change to the clinician
• Assist providers with exams and minor in-office procedures, including taking blood pressure, documenting respiration and heart rate/pulse, taking temperature, performing phlebotomies, ear irrigation, and EKGs
• Act as a chaperon as needed
• Use universal blood and body fluid precautions at all times and personal protective equipment as needed
• Prioritize patient flow through the clinical process
• Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling patients for clinic, hospital, and other ancillary medical treatments and tests
• Communicate test results to patients
• Act as a resource to clinicians to provide optimal patient care
• Administer medications in accordance with established policies and procedures or as directed
• Provide clerical support with patient/client notifications and documentation, including complete medical records (labs, authorizations, X-Rays, hospital records, and any previous care pertaining to each patient visit)
• Provide complete and accurate information necessary for billing related to the patient encounter in a timely fashion
• Maintain a clean, functional environment, including cleaning and disinfection of equipment, exam rooms, and storage areas
• Disinfect equipment and instruments using appropriate solutions following sterilization procedures
• Follow manufacturer's recommendations and OSHA guidelines in handling hazardous substances
• Perform basic maintenance of equipment and coordinate needed maintenance for prompt repairs
• Order supplies as directed and stock patient care areas
• Handle medication ordering and tasks related to all medications (e.g., expired medications/equipment and recalls)
• Develop and maintain effective communication mechanisms with all external and internal customers
• Exemplify service orientation and the team concept in all contacts
• Complete all necessary onboarding/orientation activities, including simulation training, as needed or directed